Winback, More Money Then Sales!
eLocal is now making more money from a department know as Winback than Sales, a department established to force clients to pay for services that in most cases weren’t rendered. This department calls customers and threatens to send them to collections if they do not pay the balance they owe. What is interesting is how this company freely calls back customers after knowing they have not performed and yet threatens them with sending them to collections, threatening them with their credit. Here’s a thought if you are a ex-customer remember to ask for written proof of what they claim to have provided you with, Ask for the TPV recording and any binding contracts they may have. Have your lawyer review it and make sure you are not being scammed. This company needs to have the local District Attorney look into its shady business ethics and practices. A company full of insidious egotistically malignant pieces of garbage. Make yourself be heard don’t just pay because they threaten you, there are several lawsuits currently being put together in where elocal listing has been charging clients for months and in some cases years without performing, modifying their client records to show otherwise. In other words if a client would call elocal claiming they had been charged for almost 2 years and could not find themselves on any search engine. To cover it up they had employees go and change data in the database manually to show otherwise. There are many employees and a couple of managers that will be subpoenaed to testify on how they where altering records in order to avoid potential lawsuits. eLocal listing is one big joke don’t let them fool or pressure you into paying anything, get an attorney like many are now in the process of doing. If you’re going to sue make sure you go for the people running the company Tim Judd, Ralph Williams, Todd Johnson, Greg Royse, Buffy Marie Defoore and Dan Meyerson as they already have a track record for scamming investors into investing into a company and then filing bankruptcy in order to funnel out that money into their own private interests. We currently are in the process of investigating the company’s individuals and we can say we are not surprised!
Don’t let them give you the “well you cant satisfy everyone, you think Disney doesn’t have complaints?” this is BS how is a company like elocallisting even comparing them themselves to a billion dollar company? Simple, it is a tactic used by customer service to try to minimize the issue and make it appear irrelevant do your research don’t just believe something they’re Customer Service Reps tell you, they are paid to make every possible atempt to keep you on-board so they can continue to charge you, they don’t care as much as they pretend to.
